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In our business we care about the dollars! As a business person working with business people, we do not care about data, but we care deeply about dollars – it turns out that they are connected and the business should own, operate and govern the connections. For quite some time, IT Functions have struggled to get the business to care about the data, when they really only care about the dollars, the customers, the assets, etc. Within TIAA’s Finance & Actuarial function we recognized that having the business engage the business through persistent governance was the right way for us to maintain the integrity of our data to dollar connections – in essence changing the governance paradigm.
What will attendees learn from this session?
We have changed the paradigm around data and process governance. Attendees will learn:
- Why the business should initiate and own data process governance efforts and how this mindset led to the paradigm shift
- How to establish a permanent, cost effective governance function that enables positive results and a persistent engagement with the business
- Lessons learned and what we have discovered along the way
Michael J. Nicosia, TIAA-CREF
Director, Corporate Finance Data & Integration
Mr. Nicosia joined TIAA-CREF in November 2004 and is currently responsible for establishing and leading a new business led data and process governance function within the Finance & Actuarial (F&A) area. In addition to data and process governance activities, Mr. Nicosia is also leading a large scale transformation program within F&A focused on strengthening and automating critical Finance business processes, improving data quality and integration and upgrading Finance’s underlying technology/infrastructure. He is also an active member of the company’s Enterprise Data Governance council.
Since joining TIAA-CREF, Mr. Nicosia has worked as a Director within F&A’s Finance Transformation group as well as a Manager within the Corporate Procurement area. As a Director within F&A, he led cross-functional business teams in defining future state vision and strategy, redesigning critical processes, as well as, designing and implementing a new Center or Excellence (COE) organizational model within Finance. As a Manager within Procurement he was directly responsible for the development of numerous sourcing strategies and processes focused on cost optimization and outsourcing.
Prior to joining TIAA-CREF, Mr. Nicosia worked as a Managing Consultant for The Amherst Group Limited, a consulting firm focused on the design and implementation of Shared Services practices and organizational structures. During this time, he worked with Fortune 100 clients on organizational effectiveness and redesign projects, as well as, conducted detailed studies of various service delivery processes across multiple functional areas.
Mr. Nicosia also spent five years as a Sr. Intelligence Analyst with the United States Army. During his time on active duty, he was responsible for advising senior military leaders on a variety of sensitive intelligence issues, developing in-depth analytical threat studies, establishing relationships with several national intelligence agencies as well as creating and managing complex intelligence databases.
Mr. Nicosia received a Bachelor of Business Administration in Management from Pace University and is a Distinguished Honor Graduate of the United States Army Intelligence School.
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